Faq - kiviCare

FAQ

Frequently Asked Questions

KiviCare is a 1st of kind theme with a fully functional clinic management solution built into it.

Does KiviCare Plugin Work with Any Theme?

Yes. KiviCare is designed to work with any WordPress theme.

Can I Customize Vue JS Front-end Code in KiviCare?

No. our front-end is built in Vue JS. Sourcecode of which is not included in the FREE plugin. You can get the extended license of PRO version for Vue JS source code

How to Get Support for the KiviCare Free Version?

Support for the KiviCare Free version is only via Documentation and Video Guides

Where Can I Report Bugs, or Request New Features?

Yes, we’d love to hear from you at [email protected].

Is KiviCare Flutter App Compatible with the Same Plugin?

Yes, KiviCare is built for the ecosystem. Each product is inter-compatible.

How Do I Get Support for KiviCare?

Please submit a ticket at iqonic.desky.support

Dose KiviCare WordPress Theme Include all Plugins?

No, WordPress theme included only "KiviCare Pro" plugin and Zoom Addon. For other Addons you'll have to buy separately

Does KiviCare Plugin include VueJS Source Code?

Standard license of plugin does not include VueJS source code.
With Extended License you get the VueJS source files.

Is KiviCare HIPAA Compliant?

Our KiviCare plugin is secure and follow all best practices to ensure privacy and protection of data.
However, we don't claim ourselves to be HIPAA compliant because our plugin is installed on Client's server which is beyond our choice and control.

I Need More Clarifications about KiviCare

Sure, Please email us your queries at [email protected]

Will KiviCare Help me Get More Patients?

No. KiviCare is a clinic management solution and not an advertising product. It helps to manage your clinic better and offers a seamless experience to your patients.

Is My Data Safe with KiviCare?

KiviCare is the self-hosted clinic management solution, just install & use so there is no need to transfer data anywhere. Get full self-control over your data safety.

Will KiviCare Work with My Existing WordPress Website?

Yes surely. Install KiviCare Doctor Patient Clinic Appointment WordPress Plugin it will be ready to work for you. Also, if you want more functionality like video consultation etc then view other KiviCare products.

Will KiviCare Customize the Solution for Me?

Yes, Our team will do customization as per your requirements.

What about Updates of KiviCare? Will I Have to Purchase the Solution Again?

Once you buy the solution, you are automatically entitled to all updates for free.

I am Not Quite Sure. Can I Try KiviCare First?

Sure! You can start a free version by clicking here and following the steps. You can purchase a paid version once you discover the immense value KiviCare by Iqonic Design adds to your Clinic. Here’s a Premium version of all the KiviCare products.

What If I am Stuck Using KiviCare? Who will Help Me?

Our customer support team is always ready to help you. You can contact the support team with any queries via email at [email protected] or via our support portal Desky Support